web forms

How can we measure the effectiveness of electronic applications?

While presenting the Eximee Platform to our customers, we often ask them about their experiences with electronic applications. We specifically ask them about what types of applications they share, on what devices and in which channels. One of our secondary questions is about the average conversion rates from application forms. From our perspective the answer to this question is key, as it indicates the customer’s level of technological and business advancement. The answers are usually evasive and sometimes even surprising. I remember one in particular:

How reusable form elements support change and compliance management

There is a growing tendency to see change and compliance management not as a cost, but as an investment. No wonder, given the rapid pace of market and legislative developments. In order to stay competitive in the market and to pursue business in accordance with the law, organisations are ever more willing to opt for process coordination as part of these two areas.

Most importantly, the processes cover a whole spectrum of an organisation’s operations: ranging from its procurement and human resources policies to its development strategy. They also provide for online forms, which are both a tool of communication with customers and a method of direct sale of products and services. This means that also forms have to be taken into account while developing procedures with an effort to increase the effectiveness of change and compliance management.

5 common mistakes when creating web forms

Just over a decade ago, nobody would have thought that instead of going to the bank and waiting in a long line with a stack of bank transfer forms, they would be able to pay bills via the Internet sitting comfortably on their couch. Nowadays, it is a common and easy thing to not only check the account history, but also apply for a cash loan or term deposit. Thanks to web forms, the life of a bank customer became much simpler. But, is it certain – are web forms always created in a way that allows the customer to fill it in simply, quickly and legibly?

Web forms in mobile applications - native or hybrid apps?

Customers expect easy access to an offer - quickly, conveniently, by any device. Due to the dynamic development of mobile devices, an unavoidable challenge for organizations is to make company web forms accessible via mobile applications. There are three ways for preparing mobile web forms - via web application, native application or hybrid application. What are the advantages and disadvantages of each? What should be considered when selecting a solution for an organization?

How to create Web Forms ensuring Data Quality

The information society is no longer just a forecast. Availability of modern technology is so widespread that science fiction becomes science fact. In a digital world, precise information becomes a crucial element of an effective data-quality management process. This applies especially to companies from the modern services sector, such as banking, finance and telecommunications. It is worth ensuring Data Quality on the Data Entry phase by preparing proper web forms.